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July 6, 2026 3:00 pm
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Hey everyone, newbie here. We built a cool internal agent for handling customer support data, but legal just flagged our logging. They say we're probably storing too much personal data from the conversations, which is a GDPR nightmare.
I'm totally lost on what to actually log instead. We have every user message and the agent's full response, plus tool calls. What's the minimum we need to keep for debugging and security, without keeping all the PII? Like, do we just log that a "summarize_email" tool was called, but not the email content? Help 😅